Telephone us on 01932 785496 to book an appointment.
Urgent Appointments: If your problem is urgent, telephone the surgery before 10.00am and you will contacted by a doctor that morning. If you become ill later in the day you will be offered an appointment during evening surgery or a doctor will contact you before the end of surgery.
Non-urgent Appointments: If your condition is non-urgent you can expect to see a GP within two working days. Waiting might be longer if an appointment is required to see a particular GP. Patients have the option to book up to four weeks in advance if this is more convenient.
Let us know if more than one person in the family needs to be seen. We can give you a longer appointment if necessary, in order to avoid other patients being kept waiting.
Tell us if you want somebody to accompany you during an examination, or another room in which to discuss any private matters.
Telephone Consultation: Patients can book a telephone consultation with the doctor or nurse; the receptionist can give you a set time for ringing back.
Specialist and Hospital Care
If a GP or another member of our health care team believes you need hospital treatment or specialist care elsewhere, they will ask you where and when you would like to go. Your appointment will then be arranged and you will be given the details in order to book the time and date yourself, except in a few certain cases where this service is not available.
If you would prefer to have some time to think before deciding where and when to have treatment, you will be offered the option of calling the practice later and we will be able to book your appointment then.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.