Noticeboard

Electronic Prescription Service now Available.

We are now able to send repeat and acute prescriptions electronically directly to your nominated pharmacy. This means that you know longer need to come to the surgery to pick up your repeat prescription, you can go directly to the pharmacy and pick it up from there. Please inform reception of your nominated pharmacy.

Unfortunately we cannot accept requests for repeat prescriptions over the telephone as this could cause errors.

Named G.P

On registering with Upper Halliford Medical Centre all patients are assigned a General Practitioner who is Dr. Kamil. Any queries please ask at the Reception desk.

CQC report findings

The CQC found the practice to be in need of improvement.

Doctors

Dr George Kamil (m)

MBBS JCPTGP 2001 Registered 1986

In addition to his normal daily activities, Dr Kamil is a GP with special interests including Drug & Alcohol Misuse, Care of the Elderly and Psychiatry.

Nurses

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Phlebotomists

There is a phlebotomy service available every Tuesday and Friday morning conducted by the nurse. This is in addition to the community phlebotomists who provide a service to disabled and home-confined patients.

Practice Management

The practice manager's responsibilities include:

Ensuring that the practice policies and guidelines are in place and strictly adhered to for the smooth running of the practice
Responsibility for surgery health and safety
Handling all patient complaints according to the practice complaints procedure
Listening to patients' suggestions to help achieve a more efficient practice
Dealing with all administrative tasks
Liaising with the doctors and assuming responsibility for reception staff
All financial aspects pertaining to the surgery

Reception

The reception staff are here to help you make the most of the many services we provide. They are usually your first point of contact and can provide full details about services, appointments and all general enquiries.

They are available to assist patients for a minimum of 46 hours per week.

Community Midwives

There is a team of midwives attached to the practice based at Ashford/St Peter's Hospital. They are involved with the management of pregnant women before and after childbirth. They work side by side with the doctors and hospital consultants.

Community Nurses

District nursing sisters are attached to the practice and based at Shepperton Health Centre. Their service is available for disabled patients and for those confined to their homes. Part of their duties is to continue hospital treatment at home. They also care for wounds, dressings and take blood tests. They liaise with the doctors and together provide a comprehensive community management package.

The nurses also see patients by appointment for:

Removal of stitches
Minor injuries which require dressing
Other referrals from the doctor

Health Visitors

The practice has a health visitor who liaises with the practice team. She gives advice on health care, particularly to expectant mothers, children and the elderly. The health visitor provides all the support needed by mother and baby as well as advising, if needed, on referral to other professions such as social services, home care. They are also responsible for any health education advice required.